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Ehtesham Haq

Ehtesham Haq

Lab Support Engineer

Technology / Internet

Islamabad

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About Ehtesham Haq:

  • Experienced Lab support Engineer/It a strong foundation in IT Networking and computer Lab maintaining.
  • Experienced in Windows, Linux, Networking, OS and software installation, Maintaining Computer lab and managing systems and networks.
  • Creative and self-motivated individual with easy integration in a multicultural environment with unique combination of detail-oriented mindset, driven personality, analytical skills and proven ability to meet tight deadlines by working in a fast-paced work environment. Quickly learn and master new technologies, successful working in both team and self-directing settings.

Experience

  • Troubleshooting hardware and software issues in the computer lab. This may involve diagnosing and resolving problems related to computers, printers, network connectivity, software installations, and other lab equipment.
  • Maintaining the security and integrity of computer lab systems and data. This involves implementing security measures, monitoring lab activities, and educating users about best practices for data protection and responsible computer usage.
  • Collaborate with other faculty, and students to coordinate lab activities, provide updates, and address any concerns or requests. Effective communication skills are essential in this role.
  • Provide first-line technical support to end users via phone, email, or in-person. Assist users in troubleshooting hardware and software problems, including desktops, laptops, printers, and mobile devices. Diagnose and resolve issues related to operating systems, applications, and network connectivity.
  • Install, configure, and upgrade computer hardware components such as memory, hard drives, graphics cards, and network adapters. Perform routine maintenance tasks, including cleaning, system optimization, and hardware repairs. Coordinate with vendors for warranty repairs or replacement of faulty hardware.
  • Collaborating with teammembers and otherteams.

Education

DAE Electronics 

IT support Specialist Certification 

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