Aiman Khan

Fresh Graduate, looking for a career where I can correlate my theoretical as well as practical knowledge thus growing as an individual and enhancing my current abilities and skills alongside aiding and helping the company where I shall be working.

TCS EXPRESS

CUSTOMER SERVICE REPRESENTATIVE 

October 2022 – April 2023 

• Handled 50+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customer retention and satisfaction 

• Memorized the company’s products and services to be able to answer customers’ questions quickly and efficiently 

• Performed data entry on tracking systems for recording calls notes; questions and suggestions 

• Remained courteous and calm, even during moments of customer dissatisfaction and answered customers’ complaints with quick solutions, ensuring customer satisfaction 

PAKISTAN AERONAUTICAL COMPLEX, KAMRA

INTERNSHIP 

December 2021 – January 2022 

• Worked in Avionics Production Factory under Design and Development Department and learned about the production and repairing work of JF-17. Visited different departments in Avionics Production Factory and got to know about how they work. 

PAKISTAN CIVIL AVIATION AUTHORITY, KARACHI

INTERNSHIP 

November 2020 – January 2021 

• Worked in FIDS Department, recording and upgrading Flight Information Display System for Airport operations. Visited different sections of the organization and gained knowledge of how the organization works.

NED UNIVERSITY OF ENGINEERING AND TECHNOLOGY 

2018 – 2022 

Bachelor of Engineering in Electronics | CGPA: 3.834 

BAMM PECHS GOVERNMENT COLLEGE FOR WOMEN 

2018 

Pre – Engineering | Percentage: 80.73% | Grade: A-1 

FOX VALLEY SECONDARY SCHOOL 

2016 

Computer Science | Percentage: 88.12% | Grade: A-1