Ahtasham Haider

I am very goal oriented and highly dedicated to customer satisfaction and to exceed company goals from my hard work and efficiency along with reliability and trouble shooting skills with my friendly personality and professional attitude.

Call Center Representative WSL, Lahore, Pakistan  Sought out extra training opportunities to enhance customer relationship management abilities.  Resolved concerns with products or services to help with retention and drive sales.  Boosted customer service satisfaction ratings through consistent quality control. Computer Lab Assistant Intern MINHAJ, Lahore, Pakistan  Configured hardware, devices and software to set up work stations for employees.  Handled lab equipment, cleaned keyboards, monitors and disk drives.  Supported all computer lab operations. Computer Lab Monitor MINHAJ, Lahore, Pakistan  Maintained and replaced faulty peripherals such as keyboards, mice, and monitors.  Collaborated with maintenance and repair personnel to escalate complex malfunctions and system performance issues.  Established and maintained records and files.  Changed toners, added printer paper, and troubleshot issues with copiers and printers.

Bachelor of Science: Computer Science - 2022 Minhaj University Lahore, PK