About Ahmad Noman:
As a graduate of Diploma of Associate Engineering with Mechanical Specialization in Automobile & Diesel Technology, I have gained a strong foundation in the technical aspects of automotive engineering. Currently, I am working as a Service Advisor, where I utilize my technical knowledge to communicate effectively with customers and ensure their satisfaction with our services. I am committed to providing exceptional customer service and using my expertise to help customers make informed decisions about their vehicle maintenance needs. Overall, my education and experience have equipped me with the skills and knowledge to excel in the automotive industry, and I am eager to continue my growth and development in this field. Over the past two years, I have diligently honed my skills and gained extensive experience in the automotive field. Starting my journey as an Automotive Technician, I quickly discovered my aptitude for customer interaction and problem-solving. This realization led me to transition to the role of a Service Advisor, where I could leverage my technical knowledge while providing top-notch service to customers. During my time at KIA Motors Citrus City, I have consistently exceeded expectations and achieved notable milestones. I am proud to mention that I have been promoted twice, a testament to my dedication and commitment to excellence. Additionally, I have successfully obtained my certification at Level 1, demonstrating my willingness to continuously improve and stay up to date with industry standards. One of the highlights of my career so far was being awarded the Best Service Advisor at my dealership. This recognition not only validated my ability to build rapport with customers but also showcased my ability to effectively manage service operations and exceed sales targets. What sets me apart is my exceptional communication skills, both with customers and team members. I thrive in fast-paced environments and am adept at multitasking, prioritizing tasks, and ensuring customer satisfaction. Moreover, I possess a strong attention to detail and the ability to analyze complex technical issues, enabling me to provide accurate and efficient solutions to customers' concerns. firmly believe that my comprehensive knowledge of automotive systems, combined with my customer centric approach and proven track record, make me an ideal fit for the Service Advisor role at your organization. I am eager to bring my expertise, enthusiasm, and commitment to your team and contribute to your continued success.
Experience
Over the past two years, I have diligently honed my skills and gained extensive experience in the automotive field. Starting my journey as an Automotive Technician, I quickly discovered my aptitude for customer interaction and problem-solving. This realization led me to transition to the role of a Service Advisor, where I could leverage my technical knowledge while providing top-notch service to customers. During my time at KIA Motors Citrus City, I have consistently exceeded expectations and achieved notable milestones. I am proud to mention that I have been promoted twice, a testament to my dedication and commitment to excellence. Additionally, I have successfully obtained my certification at Level 1, demonstrating my willingness to continuously improve and stay up to date with industry standards. One of the highlights of my career so far was being awarded the Best Service Advisor at my dealership. This recognition not only validated my ability to build rapport with customers but also showcased my ability to effectively manage service operations and exceed sales targets. What sets me apart is my exceptional communication skills, both with customers and team members. I thrive in fast-paced environments and am adept at multitasking, prioritizing tasks, and ensuring customer satisfaction. Moreover, I possess a strong attention to detail and the ability to analyze complex technical issues, enabling me to provide accurate and efficient solutions to customers' concerns. firmly believe that my comprehensive knowledge of automotive systems, combined with my customercentric approach and proven track record, make me an ideal fit for the Service Advisor role at your organization. I am eager to bring my expertise, enthusiasm, and commitment to your team and contribute to your continued success.
Education
My education is highly relevant to my role as a Service Advisor in the automotive industry. I have completed a Diploma of Associate Engineering (DAE) with a specialization in Mechanical, focusing on Automobile and Diesel technologies. Additionally, I have undertaken a short course in High-Tech Automotive Technician training. This educational background equips me with a strong foundation in mechanical engineering, particularly in the field of automobiles and diesel engines, along with specialized knowledge in high-tech automotive technologies. These qualifications provide you with the necessary skills and knowledge to effectively communicate with customers, understand their vehicle-related concerns, and provide informed technical advice as a Service Advisor.
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